Not much ‘service’ in customer service

Sherri Gardner HowellFarragut, Feature

I have spent the past two mornings tilting at windmills.
It seems I must throw on my best Don Quixote mantle fairly regularly these days. Fighting with “customer service” representatives is …

Wild Blue Yonder to perform in Clayton Park

Sandra ClarkFeature

Some Halls businesses, along with Knox County Parks and Recreation, are hosting a Free Fall Concert at Clayton Park 7 p.m. Saturday, Sept. 15, with Wild Blue Yonder and food …

Commission names Nystrom chair

Betty BeanFeature

How do you run for an office you can’t campaign for?
Specifically, since elected officials aren’t allowed to lobby their colleagues on issues coming up for a vote (and county commissioners …

A chihuahua cured my asthma

Frank CagleFeature, Frank Talk

In the past year I have been treated by some of Knoxville’s finest. A surgeon, a family doctor, an oncologist and assorted other experts. Every sort of modern medical device …